Note 10 cant download apps over cellular data

However, there is a chance that restarting the device may be a temporary fix. If you begin to encounter the problem too often and the restart begins to get annoying, you must try the other troubleshooting steps.

When you try to download an app from the Play Store, the Google servers will try to check for the time on your device. If the time is incorrect, it will not sync the servers with the device, which can cause a problem in downloading anything from the Play Store. If you are using a Wi-Fi network to download the apps, switch to mobile data and check if it works. The reason behind this is that specific Wi-Fi networks block port It is the port used by Google Play.

To switch the networks, pull down the notification shade of your device and tap on the Wi-Fi icon to switch it off. Now look for the Mobile data icon and switch it on. Once you have switched the internet access, restart your device and then go to Google Play to resume the app download. Check if the problem you were facing has been fixed. Download manager facilitates the downloading of all the apps. You must ensure that it is On so that your apps can be downloaded successfully from the Play Store.

To check if Download Manager is On or not, you should head into the Settings menu of your device and then go to the Apps or Application Manager. Now you will notice tabs on the top of the screen. Swipe right or left to go to the tab that says All. Look for Download Manager under this section and tap on it to determine whether it is enabled or disabled. Those users who find it disabled, tap on the Enable option to Enable Download Manager and then download the apps again.

Wiping the cache for Google Play can solve a few problems related to the Play Store. Cache files store information that helps your device load the application quickly.

These files are recreated once you reaccess the application. The Data files of an application store data that includes all information saved on the app like high scores, usernames, and passwords. When the data files are deleted, you must make sure that you write down any important information before deleting the files. Go back to the app store and check if the apps begin to download now.

If the problem is not fixed yet, then delete the data files by going through the same steps, and then instead of tapping on Clear Cache, you must tap on Clear Data.

You will notice a warning that will tell you that all data will be deleted. Press Ok to confirm and then open the Play Store to look for the app and begin the download. Check if this helps you fix the problem on your Android device.

Google Play Services is the process through which your applications communicate with various sections of your device. It enables sync and ensures that push notifications are sent to the device apps on time. View solution in context. I have wiped my device, wiped the apps cache, uninstalled the Google Play Store Updates Internet doesn't change the result.

I have had this issue so many times on my Note 9 and now on my daughter's S10e. At this point it's clearly something much larger and no one has been able to figure it out. Topics: compatibility connectivity. Ceus Cosmic Ray. All forum topics Previous Topic Next Topic. Here, cancel all the downloads by tapping the cross icon. Then start downloading the new apps on mobile data.

Clearing cache will not delete any data from your device. Similarly, removing data will not delete any apps or their data from your device.

However, you will be logged out from the Play Store. Tap on Storage. Resetting app preferences is quite helpful when you experience an issue on your device. Similar to clearing cache, you will not lose any precious data. However, it will enable disabled apps and notifications, reset default apps, background data, and permissions restrictions.

Step 3: Select Reset app preferences from the menu. You will get a pop-up asking you to confirm. Tap on Reset app preferences. Another way to solve the download problem is to enable the airplane mode.

Airplane mode turns off all connectivity on your device. Step 3: Wait for minutes. Then turn off the airplane mode by flicking the toggle next to the Airplane mode option. Enable this option. Once enabled, swipe down from the top of the phone and turn off wifi and download the update.

Let me know if this helped! Tags: updates. I have previously been able to update using mobile data I'm sure. How can I do it now? Kbum Astronaut. Wygleph Astronaut. Post Reply. Related Content.